LECTURE HUB
Lecture 9 - A-B tests and their traps
🚦 Status🌟 Mastered
🧠 Mastery🦅 Adept
📅 Last Review8 Jun 2025
🎯KEY TAKEAWAYS
- 🧩 Randomisation is what lets you say because. Without it you have two groups that were already different.
- Decide the sample size and the stopping date before you start, write them down, and do not look for a winner early.
- Randomise the unit that actually experiences the change. If dispatchers share a screen or a customer, they are not independent.
- One primary metric, chosen in advance. Twenty metrics will hand you one false win by luck alone.
- Report the result as an interval. It worked is not a result.
⚡QUICK JOTS
- an experiment is the only time the data owes you an answer (Hale, roughly)
- randomise → the two groups differ only by chance and by the thing you did. that is the whole trick
- he listed traps and I have personally met every one
- peeking: checking daily and stopping when it looks good. I did this in 2021 with the onboarding wizard
- what gets randomised matters: packets or shifts. for us: dispatchers or customers
- novelty: people behave differently in week one of anything
- quiz at the start: 9 of 10. fine. it is fine
- our triage test went live this morning. I sized it last week. feeling smug and slightly ill
☑️HOMEWORK
- Check the triage test against tonight's list of traps
- Write down the stopping date and tell Bao I am not allowed to move it
- Start 📌 Statistics I - Assignment 2 - An A-B test from start to finish with the triage test as the case
- Write 🧩 Randomisation as a concept note
- Ask whether dispatchers in the two arms sit next to each other